Development of Online Consumer Education Tools for Adults

The aim of the project was to develop interactive web-based tools for consumer education.

© European Commission



Project type/Funding

The project was put out to tender by DG SANCO, The Health and Consumer Protection Directorate of the European Commission.

Project number

13: 17.020200/10/567599


2007 -2011


to assist in raising the level of awareness and understanding of European consumer rights in the Member States
to develop interactive web-based tools for consumer education
to produce and disseminate on-line learning material
to provide useful information
to develop various skills
to make people aware of their rights and responsibilities as citizens, in terms of consumers


attractive, accessible and interactive on-line learning material to teachers in the primary, secondary, and high school, as well to trainers in adult education in “Teacher’s corner”.
All the modules was developed by all the partners of Dolceta project, in their own manner, but taking in consideration a common framework, delivered by an international / European team, which designed the template of each module.

The website was available in all official EU languages and tailored to national legislation and culture of the 27 EU Member States. It comprises information, advice and training for consumers giving them the necessary skills:
 to compare products and services on the market,
 to decide on purchases,
 to defend their rights as consumers.


The project was managed by EUCEN (European Association for University Lifelong Learning) in cooperation with EAEA and national teams in all the 27 Member States of the European Union involving universities, consumer associations and adult education associations.
"die umweltberatung" was responsible for the modul "Sustainable Consumption" in Austria.

Target groups

  • schoolteachers, professors, trainers and adult educators in educational institutions, government bodies with consumer responsibilities, consumer associations etc.
  • individual consumers.


Austrian outcomes